ProTrainings Reviews (2026): Acceptance, Accreditation & Customer Ratings
Is ProTrainings legit, and will your employer accept it? We checked ProTrainings' contact page, guarantee and approvals, the accreditation behind its nursing CE, and its BBB record. ProTrainings does not allow price listings, so we link to its site for current prices instead of showing them.
Our verdict
We may earn a commission when you buy through some links on this page. It never affects rankings or the all-in prices we show. How we make money
- Best for
- Healthcare workers and workplaces that need online CPR/BLS/first aid with an optional skills check.
- Price
- See price on ProTrainings. Vendor doesn't allow price listings.
- Watch out
- Not AHA; employer acceptance claims (99%) come from the vendor.
- Can I call?
- Yes: 888-406-7487, Monday–Friday 9 AM–5 PM Eastern. Email and live chat too.
- Last verified
- October 29, 2026
1. Selection: catalog, state bundles, plans
ProTrainings (Richmond, VA area; BBB accredited since 2006) sells online and blended CPR, AED, BLS, first aid, ACLS and PALS training, plus workplace safety courses. Nursing CE credit for its courses is provided through ALLEGRA Learning Solutions.
ProTrainings claims 99% employer acceptance and lists approvals including CAPCE (EMS continuing education).
2. Pricing (vendor pages and cart only)
Vendor doesn't allow price listings, so we do not list prices. Use the vendor's site for the current price.
| Item (single learner) | Price | Source & date |
|---|---|---|
| All courses | See price on ProTrainings | Vendor doesn't allow price listings |
Guarantee (vendor policy): 30-day money-back guarantee (vendor site, checked October 29, 2026).
3. Verifiable accreditation evidence
| Claim | Status | Verify it yourself |
|---|---|---|
| Nursing CE via ALLEGRA Learning Solutions: ANCC Accredited with Distinction | Recorded in our Oct 28, 2026 audit | ANCC search |
| California BRN provider #CEP14693 (ALLEGRA) | Recorded Oct 28, 2026 | CA DCA license lookup |
| Florida CE Broker provider #50-12076 (ALLEGRA) | Recorded Oct 28, 2026 | CE Broker |
| CAPCE (EMS CE) | Stated by vendor | Vendor site |
| Employer acceptance | Vendor claims 99% (not independently verified); not AHA | Ask your employer |
| BBB | A+, accredited since 2006 (snapshot Oct 28, 2026) | BBB profile |
The nursing provider numbers belong to ALLEGRA, the accredited partner, not ProTrainings itself.
4. Third-party ratings
| Source | Rating / count | Notes & snapshot |
|---|---|---|
| BBB | A+ · accredited · 103 reviews read, average 4.91 | 0 complaints in our capture. Snapshot Oct 28, 2026. |
| Trustpilot | 3.7 · 1 review | Too few reviews to mean anything. Snapshot Oct 28, 2026. |
We show these ratings as published by each site. We do not combine them into our own star rating or mark them up as a rating in search data.
What customers like and where there is room for improvement
We read 104 public reviews: 103 BBB customer reviews and 1 Trustpilot review (captured Oct 28, 2026). 103 of 104 gave 4 or 5 stars. BBB reviews are often requested after a course, which can tilt positive. Shares are percent of the 104; one review can raise several themes.
What customers like
- Clear, informative videos and content (~78%, 81 of 104).
- Fast, flexible, self-paced (~46%, 48 of 104), including a test-out option.
- Helpful support (~19%, 20 of 104).
- Certificate right away (~11%, 11 of 104).
Where there is room for improvement
- Very few complaints in our sample: 1 of 104 raised a course or exam issue.
- Price is not shown here because the vendor does not allow price listings; compare on its site.
- Not AHA, so acceptance is employer by employer.
In their own words
“I like that you can go back to the course at any time and anywhere. The videos were very straightforward and informative.”
“Great site. Great way to renew CPR especially when you work nights.”
“Ive used this course many times. Its always up to date and informative. I like the structure and test-taking is easy. Your certificate arrives in seconds. Highly recommend.”
Customer service & support
| Support item | What the vendor states | Source |
|---|---|---|
| Live human support | Phone, email and live chat | www.protrainings.com/contact |
| Phone | 888-406-7487 | www.protrainings.com/contact |
| Phone hours / time zone | Mon–Fri, 9 AM–5 PM EST | www.protrainings.com/contact |
| Live chat | Yes | www.protrainings.com/contact |
| Compliance line | 855-462-4212 | www.protrainings.com/contact |
| Refund policy | 30-day money-back guarantee | www.protrainings.com |
| Certificate reissue / lookup | Not stated on pages checked | — |
Pros and cons
Pros
- Phone, email and chat support
- 103 BBB reviews averaging 4.91
- 30-day money-back guarantee
- BBB accredited since 2006
Cons
- Not AHA
- We cannot show prices
- Nursing CE runs through a partner
Who it is for
- Healthcare and workplace CPR/BLS/first-aid renewals
- People who want to call support
Who should skip it
- Staff whose employer requires AHA cards
- Nurses looking for a state renewal CE bundle
Alternatives to ProTrainings
We may earn a commission when you buy through some links on this page. It never affects rankings or the all-in prices we show. How we make money
| Provider | Why consider it | Link |
|---|---|---|
| LearnTastic review | Cheap $35–$50 RN bundles; CA BRN #17260; phone support | All reviews |
| CE Ready review | ANCC #P0986, automatic CE Broker reporting, $59 one-year pass | All reviews |
| NurseCE4Less review | $59/yr unlimited plan, automatic CE Broker reporting | All reviews |
| Nurse.com review | $49.99 state renewal packages from Relias | All reviews |
Compare by state: Florida · Texas · California · Pennsylvania · all states.
ProTrainings FAQ
Is ProTrainings legit?
Yes. It has been BBB accredited since 2006 with an A+ rating, and the 103 BBB reviews we read average 4.91.
Can I call ProTrainings if there's an issue?
Yes. Call 888-406-7487, Monday–Friday 9 AM–5 PM Eastern; email and live chat are also offered (contact page, checked October 29, 2026).
How much does ProTrainings cost?
Vendor doesn't allow price listings. Check the current price on protrainings.com.
Is ProTrainings accepted for nursing CE?
Nursing CE is provided through ALLEGRA Learning Solutions, which is ANCC accredited with distinction. Check your state board's rules.
Is ProTrainings AHA?
No. The vendor claims 99% employer acceptance, but ask your employer before buying.
Does ProTrainings offer refunds?
It advertises a 30-day money-back guarantee.
Methodology, author and change log
Who wrote this: the StateNursingCE Editorial Team at REVgtm LLC. We are not nurses; we do not take payment for rankings.
- Pricing: no prices shown at the vendor's request. We never cite prices from reviews.
- Evidence: provider numbers copied from the vendor's pages, each with a public lookup link. Anything we could not match is marked not verified.
- Ratings: BBB and Trustpilot values captured Oct 28, 2026.
- Customer themes: 103 BBB and 1 Trustpilot review tagged by theme and counted. Quotes are copied exactly, with links.
- Change log: October 29, 2026: first published.
Read our full methodology. Corrections: editorial@statenursingce.com.