Nurse.com CE Reviews (2026): Verified Price, Accreditation & Customer Ratings

Nurse.com (Relias LLC, Morrisville, NC) offers 1,000+ CE courses plus jobs and news. For license renewal the relevant products are:

• State Renewal Package: "a one-click package for nurses looking to fulfill their state requirements," with individual certificates and one overall certificate (membership page).
• Standard membership: 800+ courses of up to 1.5 contact hours, plus 50% off state packages and longer courses; one-year access.
• Premium membership: 1,000+ courses, free state renewal packages and a 25-hour Advanced Practice Pharmacology course; one-year access.

The vendor notes that packages need no tests except where a state requires them, and that some newer state requirements may not be available yet.

Prices come only from Nurse.com's membership page. We never use prices or fees mentioned in reviews.

Refunds (vendor policy): courses and state packages can be refunded or exchanged within 30 days if no final exam has been attempted and no certificate claimed. Memberships can be cancelled and refunded within 30 days if you have completed no more than 3 contact hours (refund policy, checked October 29, 2026).

Some public complaints say a course in a package carried no CE credit. Check that each course certificate shows contact hours before you rely on it, and confirm your state's required topics are included.

No Trustpilot profile for nurse.com itself was confirmed (Trustpilot blocked our automated check on Oct 29, 2026). We do not combine ratings into our own star rating or mark them up as a rating in search data.

We read 69 public records about Relias: 64 Trustpilot reviews (2021-11 to 2026-10), 4 BBB reviews and 1 BBB complaint. 39 of 68 star-rated reviews (57%) gave 4 or 5 stars. Most come from organizations using Relias for staff training, so they reflect the platform and support team more than the Nurse.com consumer store. Shares are percent of all 69 records; one record can raise several themes.

What customers like

• Helpful, patient support staff (~33%, 23 of 69).
• Good, up-to-date course content (~28%, 19 of 69).
• Easy to use (~19%, 13 of 69), including for less tech-savvy users.
• CE credit and certificates mentioned positively (~7%, 5 of 69).

Where there is room for improvement

• Technical problems (~20%, 14 of 69): freezing content, login or access after renewal.
• Hard to reach support or get refunds (~16%, 11 of 69); one reviewer notes there is no phone number.
• Content does not match state needs (~12%, 8 of 69).
• Renewal and access-period surprises (~9%, 6 of 69).

In their own words

“Can’t access my account after renewing yesterday and receiving confirmation of the renewal! No phone number to contact! Please assist!!!!!” — Sharon Gainsburg RN, BA, BSN, Trustpilot, 1★, Jan 16, 2026 (source)

“Very Good, professional agents and very helpful with me in getting my CEU's.” — Julie Agoussi, Trustpilot, 5★, Jan 13, 2026 (source)

“Easy to navigate. Training is worthwhile.” — Gayle Poteet, Trustpilot, 5★, Jan 9, 2026 (source)

“I found Relias does not meet all the educational needs for staff in AL in MN” — Shawny Elyk-Prevost, Trustpilot, 3★, Dec 17, 2025 (source)

Plan for 48 hours: with no phone line, open a ticket well before your renewal deadline.

Pros

• One-click $49.99 state packages
• Large 1,000+ course catalog
• Clear 30-day refund rules
• Relias joint accreditation

Cons

• No customer support phone or chat
• Refunds end once you start an exam
• Mixed reviews; some state-fit complaints
• Membership access is one year

Who it is for

• Multi-state and travel nurses (Premium)
• Nurses who want certification prep too

Who should skip it

• Anyone who wants to call for help
• Nurses who take a long time to finish a package

Compare by state: Florida · Texas · California · Pennsylvania · all states.

Who wrote this: the StateNursingCE Editorial Team at REVgtm LLC. We are not nurses; we do not take payment for rankings.

• Pricing: membership and refund pages fetched October 29, 2026; no cart test. We never cite prices from reviews.
• Evidence: provider numbers copied from the vendor's pages, each with a public lookup link. Anything we could not match is marked not verified.
• Ratings: Trustpilot (relias.com) and BBB values captured Oct 28, 2026.
• Customer themes: 69 public Trustpilot and BBB records about Relias, tagged by theme and counted. Quotes are copied exactly, with links.
• Change log: October 29, 2026: first published.

Read our full methodology. Corrections: editorial@statenursingce.com.